Shipping & Cancellation
Shipping Policy
- For Pre-Paid Orders: Prepaid Orders will be dispatched only after getting the full payment confirmation.All the Orders will be shipped mostly same day or the next day.Product delivery time depends on the services you choose from Economy Delivery and Express Delivery.(Mail Us at Support@zorkh.in if you need Express delivery with your order ID)
- For COD Orders: COD Orders only be dispatced after getting shipping charge in advance.Rest amount of the product will be paid at the time of delivery.
Cancellation
All of our products are ready to order especially for you. If you wish to cancel, please write to us with your account email at Support@zorkh.in and mention your order details. You can only cancel your order within 12 hours before it goes to dispatch process. Please keep in mind that in some cases, this could be as soon as two hours for Rush shipping, just 12 hours for standard shipping, or once the order is placed (whichever comes first).Once your order has gone to dispatched process, it can’t be canceled mid-way.
After we’ve received your order, you have 12 hours to address any concerns you have.
- Cancel after purchase: If you’d like to cancel your order after purchase (online payment), please reach out to us at Support@zorkh.in. Until your order has been sent for dispatched you can cancel your order.
- Face mask / Tank Tops / Stickers: These items cannot be returned for safety, hygiene, and other reasons. If your face mask, tank top, or sticker is defective in any way, please reach out and we’ll be happy to help on the case by case basis.
Post successful cancellation, we’ll refund you the partial/full amount as per the resolution.
Need help?
Contact us at Support@zorkh.in for questions related to refunds and returns.